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WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

When placing an order on the website, This charge will appear on your credit card statement as Coals N Bowls.

Use of Site

Please read and review these Terms and Conditions very carefully before further accessing any information on this web site. By proceeding to access this web site for any purpose at all, you agree to be bound by the Terms and Conditions clearly written below. If you do not wish to be bound by these Terms and Conditions please do not access or use this web site. If you do not understand the Terms and Conditions it is your responsibility to contact Coalsnbowls.com and ask for definitions. Coalsnbowls.com may modify these Terms and Conditions which are an agreement between you and Coalsnbowls.com. As such, upon posting these modified Terms and Conditions the agreement becomes effective immediately and your continued access to or use of our web site and the services we provide will immediately be deemed your conclusive acceptance of the agreement and its Terms and Conditions and any modifications thereto. Coalsnbowls.com has attempted to provide only the most accurate, complete and reliable information at the time the information was published or posted. Coalsnbowls.com makes no representation about the suitability or accuracy of the information contained on this site. All information is provided ‘as is’ without warranty either express or implied. This web site is the official web site of Coalsnbowls.com. This web site has been designed and is operated and managed by Coalsnbowls.com. This web site and all the design, text, graphics, the selection and arrangement thereof, found within this site is Copyright © of Coalsnbowls.com. By using this web site you are immediately bound by the terms and conditions and it is all web site viewers and users responsibility to read the terms and conditions when using this web site. You will not use the web site to send or receive any information which infringes the patents, trademarks, copyrights, trade secrets or proprietary rights of any other person or entity. This does include all audio clips and / or video clips on the site, but is not limited to this selection. The content of this site may be used for the purpose of placing an order, shopping or the general public interest but for no other purpose. No materials used on this web site may be modified or copied, reproduced or republished, uploaded or posted, transmitted or transferred in any way, shape or form and by any means at all, without the prior written consent of Coalsnbowls.com. Rights, which have not been expressly granted within this document, are reserved. By using this site against the terms above without written permission, you are violating the copyright and trademark, which will result in criminal or civil penalties. All logos appearing on this site, all graphics appearing on this site, all icons and all names appearing on this site are registered trademarks. By using this web site you agree that you will not use or allow others to use Coalsnbowls.com?s web site to transmit any material that threatens another, business, company or other entity at all. You also agree not to use the web site of coalsnbowls.com to encourage bodily harm or destruction of property or which harasses, abuses, defames or invades the privacy of any other person or entity. After placing an order using our web site Coalsnbowls.com, you are agreeing to the following points: ? that you are at 18 years of age or older and not younger than 18. ? The maximum liability that coalsnbowls.com are responsible for is the price of the product ordered by you. ? Coalsnbowls.com is not responsible for injuries or health problems associated with the use of our products. ? Coalsnbowls.com will not be held responsible for packages, which have been lost during transit. ? Coalsnbowls.com will not be responsible for packages, which have been stolen during transit. ? Coalsnbowls.com has a no refund policy. ? The use of the Hookah is sold solely for tobacco use. Use of substances other than that of tobacco when using the Hookah are forbidden by Coalsnbowls.com and are used at your own risk.

Privacy Policy

At Coalsnbowls.com, we believe that maintaining our customers privacy is of utmost importance, and we have established this Privacy Policy as a result. Rest assured, shopping through our secure server is one of the safest ways to shop, and should you ever have any issues at all, we promise to resolve everything to your satisfaction. Below we describe why we acquire customer, and third party information, what information we collect, how we collect it, and what we use the information for. Why do we gather information? We gather personal information to allow us to process your orders, and to inform you of special offers and discounts. Overall, we would like to provide you with an enhanced and more personalized shopping experience for years to come. What information do we collect? Through our website and emails, including when you place an order, we may collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date, and billing address), products purchased, and recipient’s name, telephone number, address, and email address. Information is collected even if you decide to cancel an order. Also, if you register to be a member on our website, we request your name, address, telephone numbers, email address, and other information. How do we use cookies? A “cookie” is a small file stored on your computer by a website which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies in order to find out whether you are a prior customer, and recommend certain gifts that pertain to your taste. We do not store any personal or financial information about you when using cookies. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. If you decide to disable cookies, certain features on our website will not function properly. How do we use the information we collect about you? We use the information collected on our website to process your orders, to provide an enhanced and more personalized shopping experience, and to inform you of offers and discounts offered at Coalsnbowls.com. We will never give your information to third parties without your consent. Coalsnbowls.com wants you to be aware that when you click on links and/or banner ads that transfer you to third-party websites, you will be subject to the third parties’ privacy policies, and not ours. While we completely support the protection of your privacy on the internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other website. Your Security Our website encrypts your credit card, and personal information prior to transmission over the internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Netscape Navigator, or Microsoft’s Internet Explorer. However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us

Shipping & Delivery

Coals N Bowls has a $12 flat rate shipping fee that is applied to all orders regardless of the weight and destination. The only exclusion to this is bulk orders of coals (defined as any 3 boxes of coals or more) or cases of coals, which are not covered under our $12 flat rate shipping, or any “free shipping” promotions. Due to the natural weight of coals being high, coal products are shipped at an additional cost of $20 per 4 boxes or more (up to one case of coals).

All orders are shipped via USPS, and shipments are made within 24 hours. We pride ourselves in shipping before 24 hours, but sometimes we do get really busy, so please allow for up to this time for your order. For faster delivery options, we offer 2 day FEDEX shipping at an additional cost, and overnight FEDEX shipping, both options will ensure your products will arrive in the fastest possible manner. These options are perfect to stock up for those weekends and trips, shoot us an email if you have an expedited shipment and we’ll make sure it goes out on time.

Flat rate shipping doesn’t apply to international orders, which are charged based on the country specific shipping costs. We are not responsible for any customs clearance in your country, so please keep that in mind when ordering.

Shipping Policy

All orders are shipped within 24 hour. We do our best to ship them sooner than that, and usually do.

  • USPS – Orders Arrive 5-7 business days from shipment date, often sooner than that as we try to ship most items via priority mail whenever possible.
  • Fedex – Orders Arrive in 5 business days, depending on the shipping option (ground takes longest)

Lost or undelivered packages are not the responsibility of www.coalsnbowls.com, and any issues arising from packages not received must be resolved by the customer, with the postal carrier in use. Coalsnbowls.com strives in the upkeep and resolution of such matters, and any erroneous shipping issues must be reported within 48 hours of the last tracking update.

Free USA Shipping

All orders above $200 will get free domestic shipping

Quality Assurance

We test each product to ensure you get the best experience

Great Customer Service

An agent will respond to any inquiry in a timely manner

100% Secure Checkout

Our SSL secure system accepts Visa, Mastercard and Amex

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AGE VERIFICATION

You must be of legal age in your residing state in order to make any purchases from coalsnbowls.com